Last updated: November 30, 2022
Interpretation and Definitions
The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Account means a unique account created for you to access our Service or parts of our Service.
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Top to Bottom Skin Care, 2127 Lebanon Ave, Shiloh IL 62225.
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country refers to: Illinois, United States
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to Top To Bottom Skincare, accessible from https://t2bskincare.com/
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Collecting and Using Your Personal Data
While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. personally identifiable information may include, but is not limited to:
First name and last name
Address, State, Province, ZIP/Postal code, City
Usage Data is collected automatically when using the Service. Usage Data may include information such as your device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When you access the service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile internet browser you use, unique device identifiers and other diagnostic data. We may also collect information that your browser sends whenever you visit our service or when you access the service by or through a mobile device.
The Company allows you to create an account and log in to use the service through the following third-party social media services:
· Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Cookies can be "persistent" or "session" cookies. persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.
We use both session and persistent cookies for the purposes set out below:
Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide you with services available through the Website and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services that You have asked for cannot be provided, and we only use these cookies to provide you with those services.
Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Type: Persistent Cookies
Administered by: Us
Purpose: These cookies allow us to remember choices you make when you use the website, such as remembering your login details or language preference. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use the website.
The Company may use Personal Data for the following purposes:
To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: to manage your registration as a user of the Service. The Personal Data you provide can give you access to different functionalities of the Service that are available to you as a registered user.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services you have purchased or of any other contract with Us through the Service.
To contact You: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
To manage Your requests: To attend and manage your requests to Us.
For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
We may share Your personal information in the following situations:
· With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
· For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.
· With business partners: We may share Your information with our business partners to offer you certain products, services or promotions.
· With other users: when you share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If you interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with you and view your profile.
With Your consent: We may disclose Your personal information for any other purpose with your consent.
The company will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.
You have the right to delete or request that we assist in deleting the personal data that we have collected about you. You may also contact us to request corrections or delete any personal information that you have provided to us. Please note, however, that we may need to retain certain information when we have a legal obligation or lawful basis to do so.
Under certain circumstances, the company may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
The Company may disclose Your personal data in the good faith belief that such action is necessary to:
· Comply with a legal obligation
· Protect and defend the rights or property of the Company
· Prevent or investigate possible wrongdoing in connection with the Service
· Protect the personal safety of users of the service or the public
· Protect against legal liability
The security of your personal data is important to us but remember that no method of transmission over the internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect Your Personal Data, we cannot guarantee its absolute security.
Our service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers. If we need to rely on consent as a legal basis for processing your information, we will require your parent's consent before we collect and use that information.
Links to Other Websites
What are your gift card policies?
The gift card or gift certificate must be presented at checkout to redeem for spa treatments and/or home care products. Gift cards or certificates have no cash value and are void until activated at the time of purchase. Top to Bottom Skincare is not responsible for lost or stolen cards, or for unauthorized use. Contact us in the event of a lost or stolen card. In some circumstances a card can be replaced for a minimal $10 fee. If the card is not used for 24 consecutive months, a service charge of $4 per month will be deducted from the balance until the card is used or depleted. Expiration dates vary. Contact Top to Bottom Skincare for expiry and balance inquiries. Please have your gift card or certificate on hand at the time of your call. All rules are subject to change. Please check back for updates.
What is your gift card return policy?
All gift certificate sales are final at the time of purchase. Top to Bottom Skincare is not responsible for lost, stolen, or damaged gift cards, or for any unauthorized use of a gift card. Replacement gift cards are available under certain circumstances and for a minimal processing fee. Gift Cards have no value until activated by an authorized Top to Bottom Skincare employee at the time of purchase.
What is your merchandise return policy?
Top to Bottom Skincare accepts returns for full store credit on any product that is unopened, seal in-tact. For products that have been opened and used, we accept returns when no more than 1/3 of the product has been used (at the discretion of management).
Reservations and Cancellations:
We encourage you to book your appointments in advance to ensure your preferred booking time. We require a credit card to secure all appointments. We recommend leaving your valuables at home. Top to Bottom Skincare is not responsible for lost, stolen, or damaged items.
We welcome guests over the age of 18. Guest under the age of 18 need to have a guardian present and a signed consent form. With the exception of guide dogs, we request that you leave your pets at home. It is important to us that you enjoy every moment of your experience at Top to Bottom Skincare. Please arrive 15 - 20 minutes prior to your appointment time to allow for a leisurely check-in. Also, remember to silence all cell phones and personal electronic devices.
Please allow 24 hours' notice to cancel or reschedule a reservation (48 hours for packages, 96 hours for groups). Appointments cancelled in less than the requested time will incur a 100% cancellation fee. We created our services to allow appropriate time for the full enjoyment of each treatment. Your late arrival may limit our ability to offer the best possible experience. Please be aware that late arrivals will not be afforded an extension of service unless the time is available and at the discretion of management. When it is not possible to extend the time, treatments will be rendered only for the remainder of the scheduled appointment, and you will be responsible for payment for the full service.
We accept American Express, MasterCard, Visa, Discover and cash.
Taking Care of You
Whenever possible, Top to Bottom Skincare uses only the most natural ingredients and products. This does not guarantee that you will not have a reaction to any of our products or services. Please tell us about any allergies or sensitivities, as well as any and all medications you have taken within 6 months, to avoid interactions. If you would like a test patch, we are happy to provide one for you 24 hours prior to your appointment time. Some of our services are not recommended during pregnancy. Please check with your physician and advise us even if you suspect you may be pregnant. To avoid complications, please check with your doctor if you suffer from diabetes, high blood pressure or any other medical condition, or if you are taking any medications.
· By email: firstname.lastname@example.org